E-Learning
I am advanced in the articulate 360 suite of products including RISE 360 and Storyline 360.
This computer based training (CBT) was created from a blog post to help sales call center agents speak to the benefits of gig internet.
This next sample was a request from business leadership to create a voluntary program for front line agents professional development. This series of training focused on soft skills and was researched, scripted, designed, and voiced by me.
The video below was built as part of a larger training curriculum. This video is intended to give a high level overview of the Refer a Friend Program before diving into the details of customer support.
In the next sample of e-learning work you can see another piece created for the business leadership program for front line agents. This series of training focused on soft skills and was researched, scripted, designed, and voiced by me.
The example below is a micro-training created as part of Windstream’s weekly e-learning reminders. It reviews talking points to explain the benefits of OfficeSuite UC.
